Keyword Search Instructions

To search through all Payer Portal user documentation topics using the Keyword Search:

In the Search box at top right, type your search criteria and press Enter or click or tap the Search icon.

Keyword Search box showing sample word "authorization" typed in and Search icon (magnifying glass) highlighted at right

You can narrow your search using one of these techniques:

  • Standard search - Finds topics that contain all of the search terms. For example: blackout date finds topics that contain the word blackout and the word date anywhere in the topic.

  • Exact match - Use quotes around your search input for an exact match. For example, "blackout date" finds topics with the words blackout and date together.

  • OR - Put the word OR between search terms to find topics with one term or the other. For example, blackout OR date finds topics with either the word blackout or the word date.

Results are displayed in Google search result format with a preview of the topic contents.

Click or tap the topic you want to see displayed in the main window.

Sample Search Results with arrow cursor hovering over first result

After the topic is displayed in the main window, scroll to read the content.

Sample topic displayed with arrow cursor hovering over vertical scroll bar at right

Ctrl+F

To search for a keyword in an open topic or PDF, press CTRL and F on your keyboard to open a search box.

Next Step:

View Navigation Tips

Go back to the Welcome page